Reference

Legal Terms That Cover Your Account on surya18

Your use of surya18 is governed by these terms, which set out how we handle your account, your data, and your access — all subject to local law and available only where permitted in your region.

Account TermsData & PrivacyJurisdiction-Dependent AccessDANA · OVO · GoPay Wallet RulesCookie Policy
Explore the Lobby Read FAQ
surya18 Legal Terms That Cover Your Account on surya18
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your rights, want to request a copy of your data, or need to flag a policy concern, our support team handles these directly. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Live Chat Open the chat widget from any page on surya18. For legal or data requests, select the Account & Policy topic so it routes to the right team.
Email Support Send your request to our support address with your account ID in the subject line. We respond to policy and data queries in writing so you have a record.
Help Centre Our help centre has a dedicated section for account terms, data requests, and policy questions. Check there first — many answers are already documented.
HOW WE HANDLE YOUR DATA

Data Handling, Cookies, and Account Security

We take a straightforward approach to your data: collect what we need to run your account, protect it properly, and give you a clear way to ask questions or request changes. Here is how each area works in practice.

Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold at any time through support.
Cookie Use Cookies keep your session running when you move between your phone and a browser. You can manage cookie preferences in your browser settings, though some features depend on session cookies to work correctly.
Account Security Your account is protected by password authentication and, where enabled, a one-time PIN sent to your registered number. Never share your login details — our team will never ask for your password.
Data Change Requests To update, correct, or request deletion of your personal data, contact support with your account ID. We process these requests in line with applicable data rules and confirm the outcome in writing.

Common Questions About Legal Terms and Your Account

These are the questions we get most often about how our terms work, what your rights are, and how to act on them.

Access and eligibility depend on local law in your region. We make the platform available only where permitted, and your use is subject to the laws applicable in your location.

Contact our support team via live chat or email with your account ID. We will compile your data record and send it to your registered contact details within a reasonable timeframe.

Yes. Submit a deletion request through support with your account ID. We will process it in line with applicable rules, which may require us to retain certain records for a defined period.

Payment records linked to your account — including DANA, OVO, and GoPay transactions — are retained as part of your account history. You can request a summary through our support channel.

We post updates to this page before they take effect. Continuing to use your account after a change is posted means you accept the updated terms. Check this page periodically to stay current.

Start by contacting support in writing via email or live chat. Include your account ID and a clear description of the issue. We log all disputes and respond with a written outcome.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoPrivacy PolicyAccountRegisterInfoTerms & Conditions

Related pages

surya18 Indonesia FAQ Badminton Thomas Cup Bet surya18 Login Live Roulette Prestige